How do I ensure I am connected to the device?
After you have added your drivers on www.globaleld.com, remove the ELD from the package and plug it into your ECM or comport. On your smartphone or tablet, download the Global ELD app and login with your Driver ID and password. Once you switch the engine on, you will be able to see the ELD hardware turning on and a blue light visible. After a few minutes the light will change to green and be stable during the entire drive time. After being on for a few minutes, your app will show details like VIN number, date, name, and ELD SSID. iPhone users: After logging in, select your WiFi and select IOSIX. When you are prompted to enter a password, enter “deadbeef77”. Samsung users: Go to phone Settings-> Connections-> WiFi or Settings -> WiFi. Choose “Advanced” and turn off “Smart Network Switch” setting.
How do I change my duty status?
On the left hand side of the app, you will see your current duty status, listed as “Driving.” Click the current status to change it to “Off Duty,” “On Duty Not Driving,” or “Sleeper Berth.” When you wish to change back, click your status again to select the appropriate status.
How long can I drive before the ELD moves me into Driving status?
After driving for five minutes, the app will alert you that the engine is engaged and will ask if you would like to switch to Driving status, or stay in On Duty Not Driving/Off Duty/Sleeper Berth status. You have one minute to respond manually. If you have not responded after one minute and you are still driving, the app will automatically switch you into Driving status.
How long can my engine idle before the ELD moves me into On Duty Not Driving status?
After idling for five minutes, the app will alert you that the engine is idling and will ask if you would like to switch to On Duty Not Driving Status, or stay in Driving status. You have one minute to respond manually. If you have not responded after one minute and you are still idling, the app will automatically switch you to On Duty Not Driving status.
How do I record my 30 minute break?
On the left side of the app, you will see your current duty status, listed as “Driving” or “On Duty Not Driving.” Click the current status to change it to “Off Duty.” When you have completed your break, select the status “Off Duty” to change back into “Driving” or “On Duty Not Driving” status.
What should I do at the end of the day?
At the end of the day, you will change your duty status to Off Duty or Sleeper Berth. To do so, click your current duty status, “Driving” or “On Duty Not Driving” and change it to the desired status. At the beginning of the next day, you change it back to the new status to start your day.
How do I set an alarm to warn of impending violations?
You do not need to set an alarm. Once you or your company creates a driver profile in the back office dashboard and selects what hourly rulesets you use to set your week, this automatically sets the app to warn you of any impending violations.
How do I record when I use my truck for personal use or yard moves?
On the right side of the app, you will see your current driving mode, listed as “Default”. Click the blue “MoD” button in the center change your mode of driving to “Personal” or “Yard Moves.” You will need to enter a comment regarding the change of mode. When you have completed your personal use or yard moves and are ready to switch back to work use, click the blue “MoD”: button again and enter an appropriate comment to switch.
Do Personal Moves or Yard Moves adversely affect my 34 hour off time?
No. Personal Moves and Yard Moves are not considered in Hours of Service.
What parts of my logs can I edit?
You can only edit the duty status of your logs. You cannot change the length of time, location, or any other aspect of your logs.
How can I edit my logs?
On the left side menu, select Self Inspect. Choose any log, then click the Edit button (pencil icon) in the top right corner of the app. This will allow you to change the duty status of the selected log.
Can the back office edit my logs for me?
No. The driver logs can only be edited by the driver.
What is self-certification?
Self-certification is making sure that all of your logs are correct and making sure they are ready to send to the FMCSA. THIS DOES NOT SEND YOUR LOGS TO THE FMCSA.
How do I complete my self-certification?
On the left side menu, select Certify. You will see a list of Pending logs that require certification. Select the log you wish to certify, enter any comments, check the box to certify that your entries are true and correct, and click agree. This will move the log to list of Certified logs.
Can I self-certify more than once?
Yes. If you see in a certified log that you have made an error and need to correct it, you can certify that log again.
Can the back office certify my logs for me?
No. The driver logs can only be certified by the driver.
How do I complete my pre and post trip inspections?
On the left side menu, select DVIR. Then select the blue “Pre/Post” button. You will be asked to submit the pre-trip or post-trip report; you will see the carrier name, address, date, time, truck number, and odometer reading. You are required to manually enter the trailer number. Check the boxes of any items that need attention. In the Remarks section, select the check box for that status that fits your inspection and add your comments (this is mandatory). Finally, sign and save.
How do I input my load/trip information?
On the left side menu, select Load Sheet. Then select the blue “+Add Load Sheets” button on the right side. You can add your load information, including date, load type, origin, destination, driver and co-driver, vehicle type, and trailer number. By clicking “Add Consignment” you will proceed to the next screen where you will add your shipper details, including shipper name, address, zip code, city, and state. You will also add consignment details including billing date, description, packing type, quantity, weight, delivery notes, and P.O. number. Finally, add the consignee details, including the consignee name, address, zip code, city, and state. The load sheet information will now be available on the main Load Sheet screen. Once you select the required load sheet, you can edit it or select it so that your load information is available on the main home dashboard so you can track your trip. When you are done with your trip, you can select the respective load sheet and remove it from the dashboard.